Shipping Policy
Shipping Policy (English)
At Ditalya, we aim to deliver your order as quickly and safely as possible. Please review our shipping policy below before placing your order.
đ Shipping Locations
We currently ship to:
⢠All countries within the European Union
⢠United Kingdom
⢠United States & Canada
⢠Selected international destinations
If your country is not listed during checkout, please contact us at support@ditalya.com.
đ Processing Time
⢠Orders are processed within 1â3 business days (Monday to Friday).
⢠You will receive a confirmation email with tracking info once your order is shipped.
âą Estimated Delivery Times
RegionEstimated Delivery TimeGermany5â8 business daysEU Countries7â14 business daysUK7â15 business daysUSA / Canada10â20 business daysOther Countries10â25 business daysÂ
Please note: These are estimates only. Delays may occur due to customs, holidays, or local couriers.
đ¸ Shipping Costs
⢠Shipping costs are calculated at checkout based on your location and order weight.
⢠Free shipping may be offered on promotional campaigns or for minimum order amounts (details shown at checkout).
đŚ Lost or Delayed Packages
If your package hasnât arrived after the estimated time:
⢠Check the tracking link in your confirmation email
⢠Contact your local post/customs office
⢠If you still have issues, email us at support@ditalya.com
We are not responsible for delays caused by customs or incorrect shipping information entered during checkout.
đŹ Incorrect Address
If you entered the wrong shipping address, please contact us within 24 hours of placing your order. After that, we cannot guarantee address changes.
đ Customs & Duties
International orders may be subject to customs duties or taxes (especially outside the EU).
These charges are the responsibility of the customer and are not included in our prices.
â Questions?
If you have any questions regarding shipping, feel free to contact us at:
đ§ support@ditalya.com
