Terms and Conditions

 Terms and Conditions
Welcome to Ditalya! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from www.ditalya.com, you agree to be bound by these terms.
1. Company Information
Ditalya is a brand operated by: Ditalya 
Business Address: Offenbach am Main 
Email: support@ditalya.com
Country of Operation: Germany (Offenbach am Main)
2. Eligibility
To purchase from our website, you must be at least 18 years old or have permission from a parent or legal guardian.
3. Products & Pricing
We make every effort to ensure product information is accurate. However, we do not guarantee that all descriptions, prices, or images are error-free.
Prices include VAT (where applicable), and do not include shipping costs, which are calculated at checkout.
4. Orders
• All orders are subject to availability and confirmation.
• We reserve the right to cancel or refuse any order at our discretion.
• Once you place an order, you will receive a confirmation email. This does not mean the order has been accepted.
5. Shipping & Delivery
We ship internationally, with estimated delivery times provided at checkout.
Please note: Delays may occur due to customs or external factors beyond our control.
More details: [Shipping Policy] (replace with actual link)
6. Returns & Refunds
Customers within the EU have the legal right to return goods within 14 days of receipt, without giving any reason.
Returned items must be unused and in original packaging.
Full return policy: [Return Policy] (replace with actual link)
7. Right of Withdrawal (EU only)
As an EU consumer, you have the right to withdraw from your purchase within 14 days without giving any reason.
To exercise this right, email us at support@ditalya.com before returning any items.
8. Intellectual Property
All content on this website – including logos, images, text, and graphics – is the property of Ditalya and protected by copyright laws.
Unauthorized use or reproduction is strictly prohibited.
9. Limitation of Liability
Ditalya shall not be held liable for any indirect, incidental, or consequential damages that result from the use of our products or website.
10. Governing Law
These terms shall be governed by and interpreted under the laws of Germany. Any disputes shall be handled by the courts in Germany, unless otherwise required by EU consumer law.
11. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Changes will take effect once posted on this page.
12. Contact
If you have any questions about these Terms, feel free to contact us at:
📧 support@ditalya.com